COMPLETE NYSC KIT ON 1500naira.com

NYSC KIT

NYSC KIT

Prospective corps members get your complete NYSC kit on http://www.1500naira.com/nysc

 

3 White Shirts       = N1,500

2 White Shorts      = N1,500

1 Tennis Shoes      = N1,500

1 Dozen of Socks  = N1,500

1 Waist Pouch       = N1,500

 

NATIONWIDE DELIVERY AVAILABLE!!!

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The Tale of Billions ft Dangote, Psy, Coca Cola and Gala

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From Gangnam style’s 1 billionth Youtube view to the 1 billionth bottle of Coca Cola that was sold about a billion milli seconds ago. From the billions of Dangote, to the billions we’ve spent on buying simple popular commodities like Gala and indomie. From the billions of people who will never make it across the poverty line to the few billionaires or those who’d go ahead to influence and even take advantage of the other confused billions in existence. From the billions of ideas that will never make it to succeed to the ones that’d make billions, what’s the difference in them?
… strategy!

Understand the basics.

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Look through 6 billion people and you’d realize that everyone has something to sell and something to protect. So life is like business!

Life is like business. And this business is like a peaceful war, the enemy is the competitor and the battlefield is the market. We are all soldiers. The blunt fact is that not everyone will succeed, especially in business not everyone can make it. And in making it, some will be victors and others will be victims #bluntfacts.

 The difference between the victors and the victims is nothing but the thought patterns, our plans, strategy, our reactions to situations, processes, influences and the people and quality of the business tools we have.

For More: Visit www.hexavia.net

Business. Strategy. Branding. BusinessPlan Website. Training. Projects.

Fadoju Babajide for The Hexavian Team
BBPINS 293030EF, 25AED290.
08022129684, 08035202891
©Hexavia

6 Entrepreneurial Lesons I Learnt from Jeff Weiner and LinkedIn

I recently watched Cory Johnson interview Jeff Weiner on Bloomberg Television’s “Bloomberg West” and it was mind-blowing for me as an entrepreneur and that’s why I’ve decided to share. You also might learn a thing or two.

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ON THE MAJOR CHALLENGES FACED BY HYPER-GROWTH COMPANIES

The challenge we had before are similar to the ones we have now; remaining focus clearly defining the core of the and staying true. (With) Hyper-growth companies it’s easy to get distracted by the numerous opportunities ahead of you.

One of my favourite lines in business is managing hyper-growth is like putting a rocket out in the space; if you’re off by inches at launch you can be off by miles in orbit.

ON SCALABILITY

Making sure you have the right foundation so you can scale. Not only having the right team, which is paramount, but also the right infrastructure, the right processes and I think that has made a huge different for us.

ON THE SPEED OF GROWTH
…Making sure you’re prepared for the variability. It’s a very dynamic environment so you have to be comfortable with change. I think you have to be really focused

We talk about focus so often, we actually created an acronym:

F- Fewer things done better
C- Communicating the right information, to the right people at the right time.
S- Speed and quality of our decision making

ON OPEN COMMUNICATION

I hold town meetings every other week. I think open communication is so important and again it comes to the notion of managing speed. The more optics we can provide to our employees, not only of what’s working but also of what’s not working, the better we can all come together to improve what needs to be improved upon or to learn from the things that are working and to continue to invest and share that across all 26 cities that we operate around the world.

ON CULTURE AND VALUES
…For us is taking the time and investing in our culture and values, defining what those mean. For us culture is the collective personality of our organisation and it’s not only who we are, it’s who we aspire to be.

And I think that adding that element of aspiration gives you the permission to dream a bit about the kind of organisation you wanna build

Values are the operating principle we use to make day to day decisions which is a subset of that culture. And once you understand those elements of your organisation you’ve gotta hire against it, you’ve gotta ‘unboard’ against it, you gotta do learning development against it, you gotta evaluate performance against it and it’s all about leadership manifesting it day-in day-out. It’s not enough to put it on the wall, you’ve gotta leave by it.

ON TRANSFORMATION
They key word about this company is transformation; cultural transformation and We think about that in 3 ways:
– We think about transforming the trajectory of our employees’ careers
– We think about transforming our company and realising the full potentials of our platform
– And we think about transforming the world and realising our vision to create economic opportunity for every professional in the world. Where we’re defining professional as the 3.3billion people in the world of course

Jeff Weiner is the current CEO of LinkedIn and former Vice President of Yahoo’s network division. LinkedIn is a a business-related social networking website with over 25 million users around the world.

By  Adejuwon Isola-Osobu, CEO 1500naira.com

Technopreneur: Adejuwon Isola-Osobu

#DCCSocialMedia: Understanding Social Media Evolution in Nigeria

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Daystar Christian Centre held a Social Media Business Seminar tagged “Understanding Social Media Evolution in Nigeria” on Saturday 13th, April, 2013. The main aim was to help entrepreneurs reach a larger market and tap into the enormous potential of Social Media. The event held the Annex 2 of Daystar and was also live on twitter via the hashtag #DCCSocialMedia. The guest speaker were Deolu Akinyemi, Japhet Omojuwa and Chude Jideonwo and they all carried the conversation via their respective twitter accounts. (@deoluakinyemi @daystarng @Chude @omojuwa).

Here are some excerpts from twitter:

“Your job is to cut out all the noise and focus…you need not join every platform” ~ Chude

“Not every new platform is meant to be used by you” ~ Chude

“Your choices must be informed by utility” ~ Chude

“BlackBerry may not be effective everywhere in the world but it is a very effective tool here in Nigeria” ~ Chude

“Find where your audience is” ~ Chude

“Follow your market wherever it is. Big businesses know they should follow their market. Where are they? Follow them!” ~ Deolu Akinyemi

“As a business owner, you need to have values you are offering to clients.” ~ Deolu Akinyemi

“Your values should be clear. Once you have values, then you need to identify those who need them.” ~ Deolu Akinyemi

“when i tweet, i don’t see numbers i see human beings” ~ Omojuwa

“Any time i tweet fooltball there has to be something behind it” ~ Omojuwa

“there are 2million google searches every second” ~ Omojuwa

“272,000 dollars is spent online every second” ~ Omojuwa

“On Social Media platforms, don’t see numbers, see humans” ~ Omojuwa

In all, the seminar opened the eyes of many prospective and actual entrepreneurs to the vast resources and limitless opportunities that abounds online via the effective use of social media. Attendees were taught basic principles about value creation, finding the right audience and achieving best results by monetizing their efforts.

To get a full gist of what went down use the hashtag #DCCSocialMedia to follow the discussion from the guest speakers as well as reactions from various people on twitter.

GOOD CUSTOMER SERVICE

“Good customer service is making customers feel more important than they really are; and trust me customers are really important.”

Customer service

I once had an issue with my blackberry subscription and I went to my network provider’s office to make my complaint. The agent was very apologetic and empathetic towards my plight. He listened carefully when I complained, tried to fix the problem and when he discovered it was beyond him, he promised to escalate it to their technical team. However, It was the next thing that really surprised me. I asked how I could keep track of the progress as I would not like to go through the stress of coming back and he suggested that we exchange numbers. The issue wasn’t resolved for another 72 hours but it wasn’t so bad because of his help all through.

“Attracting a new customer costs 5 times as much as keeping an existing one”. customer-service

A lot of companies are channeling efforts towards marketing and social media. While all of this works, it cannot replace the good old Customer Service. Good customer service is all about bringing customers back. And about sending them away happy – happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Here are some tips on effective customer service:

1.       LISTEN

Problem shared is half-solved as the popular saying goes. Hence, being attentive to a customer’s demand halves the problem. Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again? From a customer’s point of view, I doubt it. Let your customer talk and show him that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

 2.       SOLVE PROBLEMS

It’s not enough to just listen and understand the customer’s complaints; you must be able to proffer solutions. Even when the solution to a problem is above you, you should be able to offer temporary respite to the customer.

3.       DON’T MAKE PROMISES IF YOU DON’T INTEND TO KEEP THEM

Reliability is one of the keys to any good relationship, and good customer service is no exception. If you promise an order will be delivered on a certain day or that an issue will be resolved by a particular time, make sure it’s done within the specified timeframe. With customers, it’s always better to” underpromise” and “overdeliver”.

4.       ADD A PERSONAL TOUCH

Customers are humans and as such they have emotions. Be nice to customers just for the sake of it. Good customer service should be taken out of the manual and be inculcated into each team member’s way of life so that it’s effortless. Don’t be afraid to go the extra mile to please customers but be careful not to violate company rules or compromise personal safety in the process. They may not say so to you, but people notice when people make an extra effort and will tell other people.

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Happy customers who get their issue resolved tell about 4 to 6 people about their experience. Once your business is known for good customer service, the testimonies will bring you more loyal customers than promotions and other marketing ever did!

 

Isola-Osobu Adejuwon

CEO 1500naira.com